Question 1

What is Magnolia Property Management?

Accepted Answer

Magnolia Property Management is a full-service locally owned property management company based in Moreno Valley, California. We manage residential, commercial, and HOA properties across 25 cities in Riverside and San Bernardino Counties. We handle everything from tenant screening and rent collection to maintenance coordination and legal compliance.

Question 2

Where is Magnolia Property Management located?

Accepted Answer

We are based at 12125 Day St Ste E315, Moreno Valley, CA 92557. We serve landlords and investors across 25 cities throughout the Inland Empire.

Question 3

What are your hours of operation?

Accepted Answer

We are open Monday through Sunday 9:00 AM to 8:00 PM. You can reach us by phone at 951-961-6422 or by email at rentwithmpm@gmail.com.

Question 4

Is Magnolia Property Management licensed?

Accepted Answer

Yes. We hold California DRE License #02111102 and are fully licensed and insured to manage residential, commercial, and HOA properties throughout California.

Question 5

What cities do you serve?

Accepted Answer

We serve 25 cities across Riverside and San Bernardino Counties including Moreno Valley, Riverside, Corona, Beaumont, Banning, Hemet, San Jacinto, Redlands, Yucaipa, San Bernardino, Colton, Rialto, Fontana, Bloomington, Perris, Mead Valley, Highgrove, Grand Terrace, Loma Linda, Jurupa Valley, Woodcrest, Mentone, Highland, Calimesa, and Cherry Valley.

Question 6

How much does property management cost?

Accepted Answer

We charge transparent flat-rate fees with no hidden costs. We offer leasing-only and full management services. Contact us for a free rental analysis and custom quote specific to your property and needs.

Question 7

Do you charge fees when my property is vacant?

Accepted Answer

No. We only earn when you earn. We do not charge management fees when your property is vacant.

Question 8

How do you screen tenants?

Accepted Answer

We use a rigorous 6-step screening process: Step 1 — Application review. Step 2 — Credit check. Step 3 — Criminal background check. Step 4 — Rental history verification. Step 5 — Employment verification. Step 6 — Income verification (tenants must earn 3× the monthly rent). We follow all Fair Housing laws throughout the process.

Question 9

How quickly can you place a tenant?

Accepted Answer

Our average time to place a qualified tenant is significantly faster than the industry average thanks to professional photography, multi-platform listing strategy, and our deep knowledge of the local market. Most properties are rented within 2–4 weeks.

Question 10

What are your owner approval thresholds for repairs?

Accepted Answer

Under $500 we approve and proceed immediately. $500 to $1,000 we contact you for approval same day. Over $1,000 we obtain written authorization before any work begins. Emergency repairs affecting tenant safety may be addressed immediately with immediate notification to you.

Question 11

How do I get paid as a property owner?

Accepted Answer

Owner disbursements are sent monthly via direct deposit along with a detailed statement of all income and expenses for complete transparency.

Question 12

What types of properties do you manage?

Accepted Answer

We manage single-family homes, condos, townhomes, multi-family properties, commercial properties, and HOA communities throughout the Inland Empire.

Question 13

Do you handle evictions?

Accepted Answer

Yes. We handle the entire eviction process including proper notice preparation, unlawful detainer filing coordination, and working with attorneys when necessary. We focus heavily on proper tenant screening upfront to minimize the need for evictions.

Question 14

Are there any hidden fees?

Accepted Answer

Never. We believe in complete transparency. Our fee structure is explained upfront before you sign anything. No surprise charges ever.

Question 15

What is a free rental analysis?

Accepted Answer

A free rental analysis is a custom report we prepare showing what your property is worth on the current Inland Empire rental market. We research comparable rentals in your specific neighborhood and provide a recommended rental price with no pressure and no obligation.

Question 16

How do I apply for a rental property?

Accepted Answer

Browse our available rentals at rentwithmagnoliapm.com/available-rentals then submit an application online. Our team reviews applications within 1–2 business days.

Question 17

What do I need to qualify as a tenant?

Accepted Answer

You need to pass our 6-step screening process including credit check, background check, rental history verification, and income verification. You must earn at least 3× the monthly rent in verifiable income.

Question 18

How do I pay rent?

Accepted Answer

Rent is paid online through your tenant portal. We accept bank transfers and other electronic payment methods for your convenience.

Question 19

How do I submit a maintenance request?

Accepted Answer

Log into your tenant portal and submit a maintenance request with photos describing the issue. Non-emergency requests are addressed within 48 hours. Emergency maintenance is available 24/7.

Question 20

What is your pet policy?

Accepted Answer

Pet policies vary by property. Check individual listings for pet restrictions and any applicable pet deposits or fees.

Question 21

What is the security deposit amount?

Accepted Answer

Security deposits comply with California AB 12 which limits deposits to one month's rent for most residential properties. The specific amount will be outlined in your lease agreement.

Question 22

What is AB 12 and how does it affect my rental?

Accepted Answer

California AB 12, effective July 1, 2024, limits security deposits to one month's rent for most landlords regardless of whether the property is furnished. Landlords who own more than two residential properties may be subject to different rules. We ensure all Magnolia-managed properties comply with AB 12.

Question 23

What is SB 567 just cause eviction?

Accepted Answer

SB 567 strengthened California's just cause eviction protections. Landlords must have a valid legal reason to remove a tenant after 12 months of occupancy. We keep all managed properties compliant with current eviction law.

Question 24

Do you handle rent control compliance?

Accepted Answer

Yes. California's Tenant Protection Act (AB 1482) limits annual rent increases to 5% plus local CPI for covered properties. We track rent increase eligibility and ensure all increases comply with state law.

Question 25

What disclosures are required for California rentals?

Accepted Answer

California requires numerous disclosures including lead paint, mold, Megan's Law, military ordnance, and others depending on the property. We prepare all required disclosures for every managed property.

Question 26

How do I get started with Magnolia Property Management?

Accepted Answer

Call us at 951-961-6422 or fill out our free rental analysis form at rentwithmagnoliapm.com/free-rental-analysis. We will analyze your property, provide a custom quote, and walk you through our management agreement with no pressure.

Question 27

How long does it take to get started?

Accepted Answer

Once you sign our management agreement we can typically begin marketing your property within 48 hours. If your property needs minor preparation we will advise you on the fastest path to getting rent-ready.

Question 28

Can I switch to Magnolia from another property manager?

Accepted Answer

Yes. We handle the transition process smoothly including coordinating with your previous manager for file transfer, notifying your tenants, and assuming management responsibilities. Most transitions take 2–4 weeks.

Question 29

What makes Magnolia different from other property management companies?

Accepted Answer

We are locally owned and based right here in Moreno Valley — not a corporate franchise or out-of-area company. We know the Inland Empire rental market intimately, respond same day to owner and tenant needs, charge transparent flat-rate fees, and back our work with real service guarantees.

Frequently Asked Questions

General Questions

For Property Owners

For Tenants

California Law & Compliance

Getting Started

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